# Get a conversation

Return one conversation with its transcript, activity, and analysis result.

## Endpoint

`GET /api/v1/workspaces/{workspace_id}/conversations/{conversation_id}`

## Authentication

| Class | Authentication | Minimum role | API key |
| --- | --- | --- | --- |
| customer-api | Bearer API key or dashboard session cookie; dashboard mutations also require X-CX-Request: 1. | member | Allowed |

## Parameters

| Name | In | Type | Required | Description |
| --- | --- | --- | --- | --- |
| `workspace_id` | path | `string` | Yes | — |
| `conversation_id` | path | `string` | Yes | — |

## Request body

This operation has no request body.

## Example

```bash
curl --request GET 'https://operade.ai/api/v1/workspaces/ws_demo/conversations/conv_demo' \
  --header 'Authorization: Bearer YOUR_API_KEY'
```

## Responses

| Status | Description | Content |
| --- | --- | --- |
| 4XX | Handled client error | application/json: `ErrorResponse` |
| 200 | Successful Response | application/json: `ConversationDetailResponse` |

### 4XX application/json response schema

| Field path | Type | Reference | Format | Nullable | Required | Enum | Description |
| --- | --- | --- | --- | --- | --- | --- | --- |
| `$` | `object` | ErrorResponse | — | No | Yes | — | — |
| `error` | `object` | ErrorItem | — | No | Yes | — | — |
| `error.code` | `string` | — | — | No | Yes | — | — |
| `error.details` | `object` | — | — | No | No | — | — |
| `error.message` | `string` | — | — | No | Yes | — | — |

### 200 application/json response schema

| Field path | Type | Reference | Format | Nullable | Required | Enum | Description |
| --- | --- | --- | --- | --- | --- | --- | --- |
| `$` | `object` | ConversationDetailResponse | — | No | Yes | — | — |
| `agent_id` | `string` | — | — | No | Yes | — | — |
| `agent_name` | `string` | — | — | No | Yes | — | — |
| `analysis` | `object or null` | — | — | Yes | Yes | — | — |
| `analysis_status` | `string` | — | — | No | Yes | "pending", "processing", "done", "skipped", "failed" | — |
| `branch_id` | `string or null` | — | — | Yes | Yes | — | — |
| `branch_name` | `string` | — | — | No | Yes | — | — |
| `call_successful` | `boolean or null` | — | — | Yes | Yes | — | — |
| `cost_usd` | `string` | — | — | No | Yes | — | — |
| `duration_seconds` | `integer` | — | — | No | Yes | — | — |
| `end_reason` | `string or null` | — | — | Yes | Yes | — | — |
| `ended_at` | `string or null` | — | date-time | Yes | Yes | — | — |
| `events` | `array<ConversationEvent>` | — | — | No | Yes | — | — |
| `events[]` | `object` | ConversationEvent | — | No | Yes | — | — |
| `events[].created_at` | `string` | — | date-time | No | Yes | — | — |
| `events[].payload` | `object` | — | — | No | Yes | — | — |
| `events[].seq` | `integer` | — | — | No | Yes | — | — |
| `events[].type` | `string` | — | — | No | Yes | — | — |
| `external_user_id` | `string or null` | — | — | Yes | Yes | — | — |
| `id` | `string` | — | — | No | Yes | — | — |
| `input_tokens` | `integer` | — | — | No | Yes | — | — |
| `is_draft_run` | `boolean` | — | — | No | Yes | — | — |
| `output_tokens` | `integer` | — | — | No | Yes | — | — |
| `procedures` | `array<object>` | — | — | No | Yes | — | — |
| `procedures[]` | `object` | — | — | No | Yes | — | — |
| `source` | `string` | — | — | No | Yes | "test_chat", "widget", "api", "channel", "agent_test" | — |
| `started_at` | `string` | — | date-time | No | Yes | — | — |
| `status` | `string` | — | — | No | Yes | "active", "ended", "failed" | — |
| `title` | `string or null` | — | — | Yes | Yes | — | — |
| `transcript` | `array<TranscriptItem>` | — | — | No | Yes | — | — |
| `transcript[]` | `object` | TranscriptItem | — | No | Yes | — | — |
| `transcript[].role` | `string` | — | — | No | Yes | "user", "agent" | — |
| `transcript[].seq` | `integer` | — | — | No | Yes | — | — |
| `transcript[].text` | `string` | — | — | No | Yes | — | — |
| `turn_count` | `integer` | — | — | No | Yes | — | — |
| `version_id` | `string` | — | — | No | Yes | — | — |
| `workflow` | `object or null` | — | — | Yes | Yes | — | — |

### Response example

```json
{
  "title": "string",
  "id": "string",
  "agent_id": "string",
  "agent_name": "string",
  "status": "active",
  "source": "test_chat",
  "is_draft_run": false,
  "started_at": "2026-01-01T00:00:00Z",
  "ended_at": "2026-01-01T00:00:00Z",
  "end_reason": "string",
  "analysis_status": "pending",
  "call_successful": false,
  "duration_seconds": 0,
  "turn_count": 0,
  "input_tokens": 0,
  "output_tokens": 0,
  "cost_usd": "string",
  "external_user_id": "string",
  "branch_id": "string",
  "branch_name": "string",
  "version_id": "string",
  "transcript": [],
  "events": [],
  "analysis": {},
  "workflow": {},
  "procedures": []
}
```

## Errors

Reviewed common and route-declared errors are summarized here; the list is not exhaustive. Start with the [distributed error index](/docs/reference/api/errors) to find each code's canonical domain page.

| Status | Code | Description |
| --- | --- | --- |
| 401 | `unauthenticated` | Authentication is missing, invalid, or revoked. |
| 403 | `forbidden` | The authenticated caller does not have access to this operation. |
| 404 | `not_found` | The requested workspace resource was not found. |

## Related operations

- [List conversations](/docs/api-reference/conversations/list-conversations) — `GET /api/v1/workspaces/{workspace_id}/conversations`