Add knowledge sources
Owners and admins can add authored text, uploaded files, public web pages, and folders from Knowledge Base.
Create text or upload files#
Select Create Text to enter a named text document. Created text is limited to 2 MB.
Select Add Files for .txt, .md, .pdf, .docx, .html, or .epub. Each uploaded file is limited to 20 MB, and its extracted text must also fit the text-content limit. Uploads are processed in sequence; one failed file does not prevent later queued files from being attempted.
PDFs need an extractable text layer. Image-only scanned PDFs are not processed with OCR. Password-protected or corrupted files are rejected.
Import a URL#
Select Add URL, provide an http or https address, choose a folder, and submit. The imported response must be public text, Markdown, or HTML and stay within 2 MB.
Operade rejects private addresses, loopback addresses, link-local addresses, and other non-public network destinations. It rechecks redirected destinations. A page that depends on browser-side JavaScript can produce no readable text because URL import does not render the page as a browser.
Verify ingestion#
- Find the new document in Knowledge Base.
- Confirm that its status changes from
indexingtoready. - Open the item and inspect the source, size, content, and chunk information.
- If the status is
failed, fix or replace the source instead of attaching it to an agent.
Use limits and troubleshooting for specific failures, then organize or attach and retrieve.
